When it comes to digital transformation, we can’t say that Germany has the upper hand in it. However, this European country is still making good progress in the digitalization process.
In this article, we will explore two examples of digitalization in Germany, which are:
- Restaurant digitalization in Germany
- Education digitalization in Germany
Restaurant Digitalization in Germany
Restaurant digitalization is the process of using digital technologies to improve restaurant services' accessibility for customers, reduce costs, attract a larger customer base, and ultimately increase revenue.
Restaurants can implement digital transformation through:
- Creating an online store for the restaurant (using technologies like the Odoo ERP system) for direct ordering.
- Utilizing a digital menu with QR code technology.
- Integrating with online ordering apps (such as Wolt).
- Offering online payments through their online store (e.g., PayPal).
Challenges of Restaurant Digitalization
The challenges of restaurant digital transformation include:
- High costs for investing in technology.
- Resistance to technology, especially among older people.
- Infrastructure issues, such as poor internet connection.
- Competition with third-party platforms.
- Regulatory hurdles.
In the table below, we provide a solution for each challenge mentioned in the previous paragraph:
Challenges | Solutions |
high cost for investing in technology |
|
Resistance to technology especially for old people | Keep receiving cash payment,but promote online payment. (eg. 5% off for online payment) |
Infrastructure Issues like poor internet connection | use A Point of Sale (POS) system, because it works offline through caching memory, and then synced with the payment system. |
Competition with third party platforms | Use Loyalty programs, so you give some special high paying customers discounts. |
Regulatory Hurdles | you also can have a POS system, and automate tax reporting additionally. |
Digitalization of Education in Germany
Digitalization of education is the process of using technology to improve the accessibility of educational content for everyone, reduce the cost of education, and make it easier for students to stay updated with new ideas.
Colleges and other educational institutions can implement digital transformation by:
- Having a strong Wi-Fi connection.
- Creating an online education platform using technologies like Odoo ERP.
- Automating repetitive tasks such as course registration, grade calculation, and course recommendations.
- Providing tutorial courses to help new students and professors use the platform smoothly.
However, there are also challenges that may hinder the transformation process, which we will discuss in the next paragraph.
Challenges of Education Digitalization
The challenges of education digital transformation include resistance to cultural change, limited budgets, security risks, and legal issues. However, there are solutions to all of these problems, which we have explained in the table below:
Challenges of Education Digitalization | ٍSolutions |
Resistance to change |
|
Limited budget |
|
Security risks | Use a zero-trust security model, meaning every access request must be verified first. |
ROI measurement | Define the KPIs first. Use an analytics tool like Plausible. |
